MED Collection offers several flexible membership options, including:
Each membership includes access to active lifestyle newsletters, exclusive offers, workout guidance, exercise explanations, wellness inspiration, and personalised monthly product selections. Depending on your preferences and membership type, products may include socks, underwear, resistance bands, fitness accessories, wellness products, and other active lifestyle essentials.
Yes. Members can request a temporary pause at any time without cancelling their account. Simply contact our support team with your registered email address, the last 5 digits of your IBAN, and the requested pause period.
At the moment, MED Collection does not operate a referral rewards program. However, members regularly receive access to exclusive promotions, seasonal offers, limited collections, and member-only pricing.
You can manage or cancel your membership through your account settings or by contacting our support team. After cancellation, your membership remains active until the end of the current billing period and no additional renewals will be processed.
Depending on the selected membership and personal preferences, monthly selections may include sports socks, underwear, fitness accessories, Pilates products, wellness items, resistance bands, relaxation products, and seasonal active lifestyle essentials.
Yes. MED Collection is designed for both beginners and active lifestyle enthusiasts. Our products, workout inspiration, and wellness content are created to make movement, healthy living, and active lifestyles more accessible and enjoyable for everyone.
After cancellation, your MED Collection membership will remain active until the end of the current billing period. No further payments will be charged, and your membership benefits and access will automatically end after the active term expires. To prevent automatic renewal, cancellations should be completed at least 24 hours before the next billing date.
Yes. Members can also request cancellation by contacting the MED Collection support team via email. For security and verification purposes, please include your registered email address and relevant account information when submitting your request.
Refund requests may be reviewed if submitted shortly after the original purchase and before significant use of the membership services or products has taken place. Refund eligibility may depend on factors such as activated memberships, delivered products, accessed digital content, or completed billing cycles.
To request a refund, please contact the MED Collection support team by email with your account details, payment information, and reason for the request. Our team will review the request and respond within a reasonable business period. Approved refunds will normally be processed through the original payment method used during purchase.
MED Collection may collect basic customer information such as name, contact details, payment information, membership preferences, and account activity in order to manage memberships, process orders, deliver products, and improve customer experience.
We take privacy and data protection seriously. MED Collection works with secure systems and trusted service providers to help protect customer information and process memberships, payments, and website activity in a secure manner.
Yes. Customers may request access, correction, or removal of personal information by contacting the MED Collection support team. Requests are handled in accordance with applicable privacy and data protection regulations.
Memberships may renew automatically depending on the selected subscription type. Billing periods can be monthly or fixed term, and cancellations should be requested before the next renewal date to avoid additional charges.
If you experience a problem or have questions regarding your membership, products, or payments, you can contact the MED Collection support team through the contact form or support email. We aim to respond and assist customers as quickly as reasonably possible.
MED Collection focuses on making active lifestyles, wellness, and modern essentials more accessible for everyday life. We aim to combine comfort, movement, practical products, and active lifestyle inspiration in one simple membership experience.
Yes. MED Collection may use cookies, analytics tools, and selected third-party services to improve website performance, membership functionality, customer experience, and relevant product recommendations.