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Your account and membership are normally activated automatically once the payment has been successfully completed. You can then immediately access your account, newsletters, and subscription services.

Yes, you can request a temporary pause at any time. Simply contact our support team with your registered email address, the last 5 digits of your IBAN, and the period you would like to pause your membership for.

At the moment we do not offer a referral program. However, we regularly provide exclusive member promotions, seasonal offers, and discounted subscription packages for our community.

For security and payment verification reasons, every customer must create and manage their own account personally. This helps us keep account details and subscription information accurate.

Subscriptions can be cancelled through your personal account settings or by contacting our support team. After cancellation, your membership remains active until the end of the current billing cycle and no future renewals will be processed.

MED Collect is intended for adults and young adults interested in active lifestyle products, wellness, and modern essentials. Users must meet the minimum legal age requirements applicable in their country or region.

Depending on the selected subscription, members may receive socks, underwear, fitness accessories, resistance bands, wellness products, seasonal essentials, and active lifestyle items.

MED Collect currently operates online and through selected events, markets, and partner locations. We are also expanding towards future shop in shop locations in Spain and other European regions.